Responsible Gaming

Gaming Should Be Entertainment

At Cirdan's Whitby, we believe that betting and gambling should be an enjoyable form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set realistic expectations about your chances of winning.

Please gamble responsibly and within your means. If you feel your gambling is becoming a concern, help is available.

Age Verification

In the United Kingdom, you must be 18 years of age or older to gamble legally. We are committed to preventing underage gambling and verify the age of all users before allowing access to betting services.

If you are under 18, please do not attempt to use our services. Parents and guardians: if you have concerns about a young person's gambling, contact the support organisations listed below.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling: Keeping your gambling activity secret from friends or family
• Increasing stakes: Needing to bet larger amounts to get the same excitement
• Loss of control: Being unable to stop or cut back on gambling
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Gambling to escape: Using gambling to cope with stress, anxiety, or low mood
• Financial problems: Borrowing money or going into debt to fund gambling
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
• Restlessness or irritability: Feeling anxious or irritable when unable to gamble

If you recognise any of these signs in yourself or someone you know, please reach out for support.

Self-Help Tools & Player Protection Features

Most licensed betting operators offer tools to help you stay in control of your gambling:

• Deposit Limits: Set a maximum amount you're willing to spend in a given period (daily, weekly, or monthly)
• Loss Limits: Cap the amount you're willing to lose over a set timeframe
• Reality Checks: Receive regular reminders during your gaming session about how long you've been playing
• Betting Limits: Restrict the maximum stake on individual bets
• Self-Exclusion: Voluntarily exclude yourself from an operator's site for a period of time
• Account Closure: Permanently close your account if you wish to stop gambling
• Time-Out Periods: Take a break from gambling for a set number of days or weeks

We encourage you to use these tools as part of your responsible gambling strategy.

Support Organisations & Resources

If you or someone you know is struggling with gambling, confidential help and support are available:

United Kingdom

• GamCare — Free, confidential support and information
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, 24/7)
• GamStop — National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk
  Allows you to self-exclude from all licensed UK online gambling operators at once
• Gamblers Anonymous — Support groups across the UK
  Website: www.gamblersanonymous.org.uk

International Resources

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website and support for problem gambling prevention

Need Help? Reach Out Today

If gambling is causing you distress or financial harm, please seek help immediately. There is no shame in asking for support — millions of people have sought help and recovered.

Contact one of the organisations above, speak to your GP, or reach out to a trusted friend or family member. Help is always available, and recovery is possible.

Remember: You are not alone.